Terms of use
These terms are an agreement between you and gedev, an independent developer based in Lebanon ("we", "us"), about your use of the Wenfi app. By creating an account or using the app you accept them. If you do not accept them, please do not use the app. Please also read our privacy policy, which explains how we handle your information.
1. What Wenfi is
Wenfi is a directory where people with an account find businesses and services in Lebanon, read reviews, and add their own businesses. Information about businesses is provided by the businesses, by people using the app and by our team. We try to keep it correct but we cannot promise that it is complete, current or accurate, and we are not a party to anything between you and a business. Check details such as prices, opening hours and licences with the business itself.
2. Your account
- You must be at least 13 years old.
- Give true information, and keep it up to date. One person, one account.
- At sign-up you choose a personal account or a business account. Only business accounts can add businesses. If you have a personal account you can ask us for a business account, with a short note about why. We decide each request, and may say no; if we do, you can ask again after a few days. We may also change an account back to personal, for example if these terms are broken.
- Keep your password private. You are responsible for what is done with your account.
- You can delete your account whenever you want (see the delete-your-account page).
3. Reviews and what you add
When you write a review, reply to a review as a business owner, or add or change a business, you are responsible for it. You promise that:
- reviews are honest and based on your own experience, and are not written by or for the business you are reviewing, or in return for payment or a favour;
- businesses you add are real, and you have the right to publish the details and the logo you give;
- you only ask to take over (claim) a business that is really yours or that you are allowed to manage;
- nothing you post is false, misleading, abusive, hateful, sexual, illegal, or an advertisement for something unrelated, and nothing infringes anyone's rights or reveals private information about others.
You keep ownership of what you post, and you allow us to show it in the app and to store and process it to run the service. This permission ends when you delete it or your account, except for reviews, which stay without your name as the privacy policy explains.
4. Moderation
People can report reviews and businesses (for example because a business is fake, has wrong information, is a scam, or is offensive), and our team checks new businesses, and changes to businesses that are already visible, before they appear, and reads every report. A report does not hide anything by itself: we look at it and then keep the content, or hide it. Reporting in bad faith, for example to harm a competitor, is not allowed. We may edit, hide or remove content, refuse a business, and suspend or close an account if these terms are broken, if we are asked to by a court or authority, or to protect people or the service. Where we can, we will tell you why.
5. Featured listings
A business can pay to be shown as Featured. Featured placement is marked as such in the app. Prices and what is included are shown when you buy, and a plan runs for the period you paid for. If something goes wrong with a payment, write to us at privacy@gedevstudio.com and we will look at it fairly.
6. Using the app properly
Do not try to break, overload or bypass the app, collect its information automatically, create fake accounts or reviews, or use it for anything unlawful.
7. Availability and changes
The app is provided "as is". We may change it, pause it or stop it, and we do not promise it will always be available or free of mistakes.
8. Our responsibility
We are not responsible for businesses listed in the app, for what people post, or for decisions you make using the information you find. To the extent the law allows, we are not liable for indirect losses or for losses we could not reasonably have foreseen. Nothing in these terms limits any right you have under the law that cannot be limited.
9. Changes to these terms
We may update these terms. If a change matters, we will update the date above and tell you in the app. Using the app after a change means you accept it.
10. Law
These terms are governed by the laws of Lebanon, and the courts of Lebanon can hear any dispute about them.
11. Contact
gedev, Lebanon
Email: privacy@gedevstudio.com