Delete your Wenfi account

Wenfi app by gedev · Last updated 13 November 2026

You can delete your Wenfi account and the information tied to it at any time. There are two ways.

Option 1: in the app (fastest)

1. Open the Wenfi app and sign in.
2. Go to the Account tab.
3. Scroll to the bottom and tap Delete my account.
4. Read the message and tap Delete. The deletion happens straight away and you are signed out.

Option 2: by email, without opening the app

If you can no longer use the app, for example because you uninstalled it or forgot your password:

1. Send an email to privacy@gedevstudio.com with the subject Delete my Wenfi account.
2. Send it from the email address you used to sign up. That is how we know the request is yours. If you no longer have access to that address, tell us your name and mobile number and we will try to confirm it another way.
3. We delete the account within 30 days and confirm by email when it is done.

What is deleted

• Your profile, name, email address, mobile number, gender and month and year of birth.
• Your sign-in and password.
• Your notification codes and choices, the categories you follow, your saved businesses, your Inbox in the app, your reports, your requests to claim a business, and your requests for a business account.
• The businesses you added, with their reviews and logos.

What stays

• Reviews you wrote on other businesses. They stay without your name and show as written by a "Former user", so that other people's ratings are not changed.
• Payment records, if you ever paid for a Featured plan, because we need them for our accounts. They are no longer linked to you. A business that has a payment record is hidden from the app instead of being erased.
• Anonymous usage totals, detailed usage records that contain no name or email (kept up to 90 days), and error reports that contain no name or account (kept 30 days).
• Copies in our provider's backups, for a short time until they are overwritten.

Read more in our privacy policy. Questions: privacy@gedevstudio.com.